Terms & Conditions

Last updated: January 2025

Agreement to Terms

By accessing or using the SirEEL website and purchasing our products, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.

Age Restriction

You must be 21 years of age or older to purchase our products.

By making a purchase, you represent and warrant that you are at least 21 years old. We reserve the right to verify your age and refuse service to anyone under 21.

Product Information and Availability

  • We strive to display product information accurately, but we do not warrant that descriptions, images, or other content is error-free
  • Colors may vary slightly from images due to monitor settings and handcrafted variations
  • We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion
  • Prices are subject to change without notice
  • We reserve the right to correct pricing errors

Orders and Payment

Order Acceptance

Your order is an offer to purchase products. We reserve the right to accept or decline any order. Order acceptance occurs when we ship the products or send order confirmation.

Payment

  • Payment is due at time of order
  • We accept major credit cards, debit cards, and other payment methods displayed at checkout
  • By providing payment information, you represent that you are authorized to use the payment method
  • You authorize us to charge the full order amount to your payment method

Pricing

  • All prices are in U.S. dollars
  • Prices do not include taxes or shipping unless stated
  • We reserve the right to correct pricing errors and will contact you if this occurs

Shipping and Delivery

  • Shipping times are estimates and not guaranteed
  • We are not responsible for delays caused by shipping carriers
  • Risk of loss passes to you upon delivery to the carrier
  • You are responsible for providing accurate shipping information
  • See our Shipping Policy for detailed information

Returns and Refunds

Please review our Return Policy for information about returns and refunds.

Key points:

  • Returns must be initiated within 30 days
  • Products must be unused and in original condition
  • Used glass products cannot be returned for health and safety reasons
  • Return shipping costs are your responsibility unless the return is due to our error

Product Use and Safety

  • Our products are intended for legal use only
  • You are responsible for complying with all applicable laws and regulations
  • Follow all product instructions and safety warnings
  • Batteries should be charged according to instructions to prevent damage or injury
  • Glass products are fragile and should be handled with care
  • Do not use damaged products

Warranty Disclaimer

PRODUCTS ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We provide a limited 90-day warranty on batteries covering manufacturing defects. This warranty does not cover:

  • Normal wear and tear
  • Misuse or abuse
  • Unauthorized modifications
  • Damage from drops, liquids, or extreme conditions

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT
  • WE ARE NOT LIABLE FOR DAMAGES CAUSED BY MISUSE, MODIFICATION, OR FAILURE TO FOLLOW INSTRUCTIONS
  • WE ARE NOT LIABLE FOR SHIPPING DELAYS OR CARRIER ERRORS

Intellectual Property

All content on this website, including text, images, logos, designs, and product information, is owned by SirEEL or our licensors and protected by copyright, trademark, and other intellectual property laws.

You may not:

  • Copy, reproduce, or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Create derivative works based on our content
  • Use our content for commercial purposes without a license

User Accounts

If you create an account:

  • You must provide accurate information
  • You are responsible for maintaining account security
  • You are responsible for all activities under your account
  • You must notify us immediately of any unauthorized access
  • We may suspend or terminate accounts that violate these terms

Prohibited Uses

You may not:

  • Use our site for any illegal purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with site operation or other users' use
  • Upload viruses or malicious code
  • Collect user information without consent
  • Impersonate any person or entity
  • Engage in any fraudulent activity

Governing Law and Disputes

These terms are governed by the laws of Puerto Rico and the United States, without regard to conflict of law principles.

Any disputes shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules. You waive the right to participate in class actions.

Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our site after changes constitutes acceptance of the modified terms.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions shall remain in full effect.

Contact Information

For questions about these Terms and Conditions, contact us:

Email: info@sireelglass.com
Or via our Contact page